Welcome, Day Box Office Volunteers!
- Offer friendly service: A positive, helpful attitude is crucial for greeting attendees as they arrive and setting the tone for their festival experience.
- Verify reservations: Volunteers must review pre-purchased concert tickets, and scan them accordingly.
- Selling tickets: You will be processing ticket sales for many attendees who choose to purchase their admission at the festival.
- Add wristbands: Correct wristband placement helps security staff efficiently verify credentials and manage access.
- Process payments: You may handle day-of ticket sales and process payments for campers who did not buy tickets in advance, requiring comfort with cash and card transactions.
- Provide information: As a first point of contact, you will answer questions about festival and campground logistics, including the location of different campgrounds, concert areas, etc..
- Direct campers: You will guide arriving campers to the correct campgrounds, via the campground managers.
- Process transactions accurately: Use the ticket system correctly to ensure that all sales are properly recorded.
- Please act professionally: We expect all volunteers to behave professionally and responsibly.
- Enjoy the vibe: We want you to enjoy this unique experience!